Leadership and Self-awareness
Self-awareness is the foundation of great leadership and the first step toward change. Though everyone has something to learn about themselves, the process cannot simply be taught. To support the development of a more accurate perception of self, this session will rely on a pre-class assessment tool that is based on more than 20 years of research with working adults and leaders. By utilizing this assessment, the session aims to help participants be more strategic about their career development and become more self-aware individuals.Faculty:  Paulo Goelzer joined IGA in 1994 and focused his attention on international growth, licensee development, and global learning. Today, he is the President of the IGA Coca-Cola Institute, a corporate university that provides the international retail industry with learning & development programs.The Institute serves more than 10,000 retail businesses, providing learning strategies, online courses, coaching and leadership development. As a consultant he worked with executives and business owners to foster and refine effective organizational culture, design and implement learning programs, corporate universities, and leadership development. He manages the ongoing production of strategic course curricula, including determining budgets, selecting vendors and securing subject matter experts, and acts as the leadership development facilitator and coach for multiple companies and executives.
Paulo began his career in the food industry very early, working in his family’s food business. He was also a Senior Strategy and Consumer Package Goods Industry Consultant for a German/Brazilian consulting company, a researcher and consultant for the Brazilian Wholesaler Association (ABAD) and a marketing director for a CPG company.
He is a Visiting Scholar in postdoctoral program at University of Wisconsin Milwaukee, and a visiting professor at the Graduate School of Business at UNISINOS in Brazil. He served as Distinguished Visiting Scholar for the PhD program in Organization Development at Benedictine University, and adjunct professor at UNISC -Brasil. Contributed numerous articles on management, organizational culture, learning & development, and leadership. He co-authored the textbook Distribuição de Classe Mundial (IMAM) and a chapter in Advances in Global Leadership (Elsevier Science).
Contact Information: Paulo Goelzer, Ph.D. | IGA Coca-Cola Institute | President & CEO | 773-695-2638 | Skype:iccinstitute | pgoelzer@igainc.com | 8745 West Higgins Road, Suite 350, Chicago, IL 60631 Leading Teams
Teams have more talent and experience, more diverse resources, and greater operating flexibility than individual performers. So why do so many teams either struggle unpleasantly to an unsatisfactory conclusion, or worse, crash and burn shortly after launch? Richard Hackman, one of the world’s leading experts on group and organizational dynamics, argues that the answer to this puzzle is rooted in flawed thinking about team leadership. It is not a leader’s personality or management style that determine how well a team performs, but how well a leader designs and supports a team so that members can manage themselves.
Faculty:
 J. Richard Hackman is Edgar Pierce Professor of Social and Organizational Psychology. He received his bachelor’s degree in mathematics from MacMurray College and his doctorate in social psychology from the University of Illinois. He taught at Yale for twenty years and then moved to his present position at Harvard.
Hackman teaches and conducts research on a variety of topics in social and organizational psychology, including team performance, leadership effectiveness, and the design of self-managing teams and organizations. His most recent books are Leading Teams: Setting the Stage for Great Performances, which in 2004 won the Academy of Management’s Terry Award for the most outstanding management book of the year, and Senior Leadership Teams: What It Takes to Make Them Great (with Ruth Wageman, Debra Nunes, and James Burruss).
He has received the Distinguished Scientific Contribution Award of the American Psychological Association’s division on industrial and organizational psychology, and both the Distinguished Educator Award and the Distinguished Scholar Award of the Academy of Management. He serves on the Intelligence Science Board of the Director of National Intelligence and on the Board of Trustees of the Orpheus Chamber Orchestra.
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Distinction in Retail – Strategy 2015
In an evolving market, retailers must find ways to create a competitive advantage and distinguish their stores. In this workshop, the founder of the RNG demonstrates leading transformational strategies to revolutionize an organization. Learn about future scenarios for the next 5-10 years and the key strategies that will get you there intact. Examine the changes that are currently shaping the retail market, and discover how “bringing the future to the present” places your business in line for success. |
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Managing a Family Business
This session sheds light on the complex aspects of family-owned business. Examine the reality of living and working with ambiguities that are present in all family businesses. Through polarity mapping, this session will demonstrate how family business members can meet these challenges and use polarity maps to develop an action plan. Understand the process of working through the issues encountered by growing multi-generational family firms.
- Identify the opportunities and challenges presented by family businesses and how to address them, with a focus on predictable paradoxes that arise across the generations.
- Explore the demands of leadership succession in family businesses, including characteristics of successful next generation leaders, and proven ways to help them develop their full potential.
- Learn the different demands and dynamics that occur in the Founder (G1) to Siblings (G2) generation, compared and contrasted to the Cousin (G3) transition, and beyond.
- Understand the planning, policies and procedures that families and businesses can put in place to promote successful continuity, especially for siblings and cousins.
- Explore personal and family values among owners, and discuss how they can build an organization culture and strengthen business.
- Provide practical opportunities to apply these concepts to your own situation.
Faculty:
 Amy Schuman, a Principal Consultant of the Family Business Consulting Group, Inc.® works with family businesses on leadership development, communication skills and team building. Her experience is centered on helping family members collaboratively create systems, structures and relationships to help them function as effective stewards of their enterprise. Amy creates leadership and career development approaches tailored for sibling teams, young adults, teens and younger children in the next generation. She helps create conditions for successful generational transfers.
Amy was the founding facilitator of the Next Generation Leadership Institute, an intensive, two-year program for next generation family business leaders that is part of the Loyola University Chicago Family Business Center. In that capacity, from 1996 – 2006, Amy coached over 30 men and women to assume leadership positions in their family businesses. Amy also founded and facilitated Loyola’s first Peer Advisory Group for women at Loyola and also taught group process and facilitation skills in Loyola’s Family Business Communication Institute.
Amy is the author of Nurturing the Talent to Nurture the Legacy: Career Development in the Family Business and the co-author of A Woman’s Place…: The Crucial Roles of Women in Family Business. She has presented at many university family business centers, the Family Firm Institute Conference and the Family Business Network meeting in Stockholm, Sweden. In July 1993 Amy participated with President Clinton on a panel describing “The Future of the American Workplace.” For over 10 years, Amy was director, Organization Development for Fel-Pro, Inc., a well-known family-owned and operated global auto parts manufacturer.
Amy has been an adjunct faculty member of the Lake Forest College Graduate School of Management and has taught at the University of Illinois, Chicago Campus, MBA program. Amy has a B.A. in Psychology from Oberlin College and earned her MBA at The Kellogg School of Management at Northwestern University.
Paulo Goelzer joined IGA in 1994 and focused his attention on international growth, licensee development, and global learning. Today, he is the President of the IGA Coca-Cola Institute, a corporate university that provides the international retail industry with learning & development programs.
The Institute serves more than 10,000 retail businesses, providing learning strategies, online courses, coaching and leadership development. As a consultant he worked with executives and business owners to foster and refine effective organizational culture, design and implement learning programs, corporate universities, and leadership development. He manages the ongoing production of strategic course curricula, including determining budgets, selecting vendors and securing subject matter experts, and acts as the leadership development facilitator and coach for multiple companies and executives.
Paulo began his career in the food industry very early, working in his family’s food business. He was also a Senior Strategy and Consumer Package Goods Industry Consultant for a German/Brazilian consulting company, a researcher and consultant for the Brazilian Wholesaler Association (ABAD) and a marketing director for a CPG company.
He is a Visiting Scholar in postdoctoral program at University of Wisconsin Milwaukee, and a visiting professor at the Graduate School of Business at UNISINOS in Brazil. He served as Distinguished Visiting Scholar for the PhD program in Organization Development at Benedictine University, and adjunct professor at UNISC -Brasil. Contributed numerous articles on management, organizational culture, learning & development, and leadership. He co-authored the textbook Distribuição de Classe Mundial (IMAM) and a chapter in Advances in Global Leadership (Elsevier Science).
Contact Information: Paulo Goelzer, Ph.D. | IGA Coca-Cola Institute | President & CEO | 773-695-2638 | Skype:iccinstitute | pgoelzer@igainc.com | 8745 West Higgins Road, Suite 350, Chicago, IL 60631 |
| MARKETING IN THE DIGITAL AGE
Marketing today looks very different from how it did a couple years ago. Traditional paid media (print, TV, radio) still plays an important role, but progressive retailers now take advantage of many alternative forms of media as well. Mobile technology, Wi-Fi and Broadband Web access are now driving growth worldwide. This session will fully explore the alternative digital media that supermarkets are adopting to reach consumers in a timely, relevant, personal and cost-effective way.
Faculty:
 Robert Hemphill is president and founder of Webstop.com, Inc., specializing in website services, email campaigns and mobile apps for the grocery industry. Founded in 1996, Webstop provides consulting and premier website development and services for a number of retailers and independents, high technology startups and third party marketers in the grocery industry.
Mr. Hemphill was vice president of Retail Services & Technology for Gamut Interactive, a high tech startup involving electronic paperless coupons transmitted via TV or cable commercials to a patented, electronic handheld device. These ads contained electronic coupons, which a consumer could load into the device simply by aiming at the TV and clicking from up to thirty feet away.
Mr. Hemphill has over 25 years of management and executive level responsibilities in the grocery industry. He was the top IT executive at and number of grocery industry retailers, including American Superstores & Skaggs Alpha Beta (American Stores), Randall’s Food Markets of Houston, and Catalina Electronic Clearing Services (CECS), a joint venture between Catalina Marketing and Spectra-Physics Scanning Systems. As an industry consultant for the Joint Industry Coupon Committee (FMI and GMA), Mr. Hemphill authored the Electronic Coupon Clearing Guidelines. As an industry consultant, Mr. Hemphill has been a speaker at FMI events and has authored a number of food industry publications.
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| ENTREPRENEURSHIP
Learn the rules and intricacies of creating a business within a business—taking the entrepreneurial experience one step further. For anyone who works at an organization and believes progress relies on innovation, for those who want to grow but do not know how, Steven Pulver’s experience—both as a corporate teacher and in his real life—will provide invaluable knowledge.
Faculty:
 As a former professional stand up comedian and a twice nominated teacher of the year at Canada’s #1 Business School, The Schulich School of Business, Steve Pulver will entertain and educate audiences on the themes of entrepreneurship, marketing and sales, and strategic management. His unique style is coupled with decades of experience in starting and running top Canadian Marketing and Advertising companies. Steve began his career in marketing and sales by selling cameras to pay his way through graduate school. Upon graduation he joined the more traditional marketing ranks at P&G followed by CBS Records where he managed the Canadian launch of many of the 80’s best selling artists.
An opportunity to become a partner at a fledgling advertising agency named Echo was too good to pass up. In 1987, Steve became a driving force in what would become one of the largest and most successful Canadian advertising agencies, specializing in entertainment and lifestyle clients. As an agency of record for such blue chip clients as American Express, Coca Cola and Labatt Breweries to name a few, Steve drove his vision of creating promotions which were an extension of brand vision. This was a leading edge philosophy at the time which brought increased sales and brand equity to client’s and agency alike. This vision has ensured that Steve has continued to drive the field of promotional marketing – most recently by creating a proprietary methodology which combines research and experiential marketing.
When Echo was purchased in 2002, Steve became the president of GEM Canada and then started Dynamo Living Media, the highly successfully experiential arm of Bensimon Byrne. He is also president of Gabeco – a marketing and sales consultancy with a number of boutique clients. One of Steve’s specialties is creating a business within a business – taking the entrepreneurial experience one step further. For anyone who works at a major corporation who believes in innovation to progress, to those in small service industry businesses who want to grow and don’t know how, Steve’s experience in teaching corporate entrepreneurship as well as hands on, real life experience will provide invaluable knowledge. And as a former comedian, he will make sure you laugh while you learn.
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Fernando Beltran, – Presenter, Disney Institute
Dennis Frare, – Presenter, Disney Institute
Daniel O’Connor, – President and CEO, RetailNet Group (RNG)
Ruth Wageman – Dept. of Psychology, Harvard University