Armando Olleres – Retail Store Manager (CPL Group, Papua New Guinea)
“Very organized and educational.
Excellent & satisfied.”

Anthony Bramble – Retail Operations Manager (Roadtown Wholesale Trading Ltd., Tortola, BVI)
“There was a lot to learn. Great tools for staff & management. Will try to implement many of the programs outlined.”
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Adegbenga Sun-Basorun – Chairman (Foodco Nigeria Ltd., Nigeria)
“Very impactful and insightful. Training addresses practically all the issues in retail. Very friendly officials. Good demonstration of top-bottom and bottom-top communication.”

Steve Lamb – Grocery Manager (Kress IGA Supermarket, USA)
“Very well put together, staff was outstanding, hope to return in the future!”

Supermarket owners, regional directors, managers, supervisors and high potentials.

If you are considering a career in food retail or if you are already in the industry, you can benefit from this learning program. The knowledgeable faculty, peer learning, and networking provide a unique multi-level experience.

Pre-Class Webinar
Faculty and attendees will meet for the first time online to discuss:

• ISMC blended learning approach
• Online courses assignments and recommendations
• Meet your classmates
• Class logistics
• Q & A

Online Training Program
All attendees will have access to the Retail Learning Institute’s Online Program, which has been specifically developed for the food retail industry. The selection of courses will be tailored to blend and complement the ISMC learning experience. The class faculty will assign some online courses and recommend others.

• RLI Course Catalog (English)
• RLI Course Catalog (Spanish)

Welcome Reception and Registration
Meet the Institute Team, network with your classmates enjoy some refreshments.
Register and pick up class materials.

Class
Four days packed with industry experts, activities and learning experiences targeted to the food retail industry.

• SMC West
  September 15–20th at Louie M. Martini Winery in St. Helena, California, USA
  Sponsored by E&J Gallo
• SMC East
  October 6–10th at Connecticut Association of Schools in Cheshire, Connecticut, USA
  Sponsored by Bozzuto’s, Inc.

Networking Dinner
Join classmates and special guests for good food and networking.

Certificate
Students who attend the class will receive a Certificate of Completion.

Cancellation Policy
Cancellations and transfers are accepted if written notification is received by Aug. 30th. Cancellations received after Aug. 30th will be charged 50% of the total program fee. No-shows are liable for the full tuition. Transfer requests received after Aug. 30th will be subject to a $200 transfer fee. Any late transfers followed by a cancellation will be charged 25% of the program fee. Transferees have one year from the date of their transfer request to attend a future class. After one year, tuition fees will be forfeited. Transferees will be required to pay fee increases, if applicable.

ISMC WEST

• Hotel: Hampton Inn & Suites Napa
• Address: 945 Hartle Ct, Napa, CA 94559, USA
• Reservations: +1 707-255-4000
• Event Name: ISMC (International Supermarket Management Class)
• Rate per night: $209 USD per night plus taxes (15.2%)
  • Prices are guaranteed until August 16, 2019. After that market rate may apply.
  • Reservations require one night deposit with a credit card
  • Note that the class is during high-season in Napa and the rates can go as high as $600/night in the same hotel.
• Check-In time: 3:00 pm
• Check-Out time: 12:00 pm
• Cancellation: the hotel cancellation policy applies.