AGENDA AT GLANCE FOR 2023

Day 1

Topic Speaker
Welcome from the Institute and IGA Paulo Goelzer, Ph.D & John Ross
Class Registrations & Breakfast Institute Team
Week Overview + Group Introductions Paulo Goelzer, Ph.D
Positioning for Retail Success John Ross
Retail Insights
U.S. Retail Landscape
Todd R. Hale
Leadership Essentials Paulo Goelzer, Ph.D
Developing Myself – Self Awareness Paulo Goelzer, Ph.D
Leadership and Store Culture Paulo Goelzer, Ph.D

Day 2

Topic Speaker
Human Resources & People Management Scott Grove
Category Management/Signature Items Joe Wolf
Store Operations Russ Greenlaw
Loss Prevention Bill Alford
Effective Events & Advertising Richard J. George, Ph.D
Independent Insights John Abbene
Day Review – Group Discussion Paulo Goelzer, Ph.D

Day 3

Topic Speaker
Cyber Security Ken Andrews
Sustainability Peter Cooke
Natural & Organics Doon Wintz
Deli Prepared Foods/Foodservice Brian Lindsley
Deli Meat/Deli Cheese Rick Findlay
Day Review Group Discussion Paulo Goelzer, Ph.D

Day 4

Topic Speaker
Supermarket Finance Bob Graybill
Social Media-Trends Eric Anderson
Digital Marketing Sarah Rivers
Group Photo Institute Team
Meat/Seafood/Animal Proteins TBD
Retail Training Ana Velazquez
Supermarket Pricing Jon Hauptman
Day Review – Group Discussion Paulo Goelzer, Ph.D

Day 5

Topic Speaker
Bakery Jim Wisner
Produce Department Joe Himmelheber
Learning from colleagues and faculty:
What will I be changing at my store and teaching my people?
(Group Work)
Paulo Goelzer, Ph.D
Learning from colleagues and faculty
(Group Presentations)
Paulo Goelzer, Ph.D

International Supermarket Management Class Logo

INT’L SUPERMARKET MANAGEMENT CLASS

May 1st-5th, 2023 | The Coca-Cola Company HQ, Atlanta, GA

CLASS REGISTRATION
HOTEL RESERVATION

AGENDA AT GLANCE FOR 2023

Day 1

Topic Speaker
Welcome from the Institute and IGA Paulo Goelzer, Ph.D & John Ross
Class Registrations & Breakfast Institute Team
Week Overview + Group Introductions Paulo Goelzer, Ph.D
Positioning for Retail Success John Ross
Retail Insights
U.S. Retail Landscape
Todd R. Hale
Leadership Essentials Paulo Goelzer, Ph.D
Developing Myself – Self Awareness Paulo Goelzer, Ph.D
Leadership and Store Culture Paulo Goelzer, Ph.D

Day 2

Topic Speaker
Human Resources & People Management Scott Grove
Category Management/Signature Items Joe Wolf
Store Operations Russ Greenlaw
Loss Prevention Bill Alford
Effective Events & Advertising Richard J. George, Ph.D
Independent Insights John Abbene
Day Review – Group Discussion Paulo Goelzer, Ph.D

Day 3

Topic Speaker
Cyber Security Ken Andrews
Sustainability Peter Cooke
Natural & Organics Doon Wintz
Deli Prepared Foods/Foodservice Brian Lindsley
Deli Meat/Deli Cheese Rick Findlay
Day Review Group Discussion Paulo Goelzer, Ph.D

Day 4

Topic Speaker
Supermarket Finance Bob Graybill
Social Media-Trends Eric Anderson
Digital Marketing Sarah Rivers
Group Photo Institute Team
Meat/Seafood/Animal Proteins TBD
Retail Training Ana Velazquez
Supermarket Pricing Jon Hauptman
Day Review – Group Discussion Paulo Goelzer, Ph.D

Day 5

Topic Speaker
Bakery Jim Wisner
Produce Department Joe Himmelheber
Learning from colleagues and faculty:
What will I be changing at my store and teaching my people?
(Group Work)
Paulo Goelzer, Ph.D
Learning from colleagues and faculty
(Group Presentations)
Paulo Goelzer, Ph.D

ARE YOU READY TO TAKE YOUR CAREER AND YOUR STORE TO THE NEXT LEVEL?

Does your store want to foster a culture that delivers efficiency, great service, and innovation? Then this program is for you! Join industry experts for this unique 5-day class that blends group activities, online courses, and pre and post-class webinars. This is the premier annual learning event for supermarket owners, managers, and supervisors.

Int'l Supermarket Management Class - West 2019

WHO SHOULD ATTEND?

Supermarket owners, regional directors, managers, supervisors and high potentials.

If you are considering a career in food retail or if you are already in the industry, you can benefit from this learning program. The knowledgeable faculty, peer learning, and networking provide a unique multi-level experience.

ARE YOU READY TO TAKE YOUR CAREER AND YOUR STORE TO THE NEXT LEVEL?

Does your store want to foster a culture that delivers efficiency, great service, and innovation? Then this program is for you! Join industry experts for this unique 5-day class that blends group activities, online courses, and pre and post-class webinars. This is the premier annual learning event for supermarket owners, managers, and supervisors.

WHO SHOULD ATTEND?

Supermarket owners, regional directors, managers, supervisors and high potentials.

If you are considering a career in food retail or if you are already in the industry, you can benefit from this learning program. The knowledgeable faculty, peer learning, and networking provide a unique multi-level experience.

Int'l Supermarket Management Class - West 2019

HOTEL

Hotel Georgia Tech Hampton Inn
Address 244 North Avenue | Atlanta, GA 30313
Phone Ph:404-881-0881 | Fax: 404-881-8831
Discounted Group Rate $159/night
Taxes and Fees Rates are subject to 16.9% Tax plus $5 Transportation Fee
Reservation Method Call the hotel or click here to make your reservation online. Use our Group Code to receive the discounted rate. RFPCOK22 IGA – International Supermarket Management Class (ISMC) April23
Form of Payment Credit Card upon arrival
Check in/out Hotel check in time is 3pm and check out time is 12 noon.
Incidentals All incidental charges (telephone/premium/market) must be paid by each individual prior to departure from the hotel.
Cancelation 48 hours prior to day of arrival. Any cancellations made after 11:59pm, 2 days prior to arrival, will result in a charge of One (1) full nights rooms + tax per room cancelled. No credits or refunds.
Amenities Connecting Rooms
Free hot breakfast
Free WiFi
Non-smoking rooms
Digital Key
Fitness center
Pet-friendly rooms
Business center
Group Special Requests Parking Complimentary

WHAT DO CLASS ALUMNI SAY?

“This class provides you with so many ways to better your
business as well as to better yourself as a person and leader.”

Bruce Gridley, Supermarket Management Class Attendee, Store Manager Trainee, Adams

“There are so many things you can learn about our business
and the group setting lets you see and hear successes and
learn from your peers.”

Corey Conrad, Supermarket Management Class Attendee, Manager, Coleman

“The quality and range of information is phenomenal,
something (many things) to learn. Also so great to learn
from peers with global experience.”

Rebecca Stowe, Supermarket Management Class Attendee, General Manager, Coleman

“I would recommend it to all my co workers.
The level of content is of the highest standard and
everyone was able to give their input.”

Herbert Terrance, Supermarket Management Class Attendee, Floor Manager, Graceway Trading Ltd.

“Very educational and learning from other stores in
different states and countries was amazing.”

Steve Hasel, Supermarket Management Class Attendee, Assistant Store Manager, McKay's Market

“Industry expertise is hard to find, great to get this many
experts in 4 days!”

Joe Malisani, Supermarket Management Class Attendee, Dairy/Frozen Manager - 3rd Man, Gary and Leo's INC.

“I recommend this class! Learned so much in a timely,
fun, and comfortable manner.”

Zach Hubbard, Supermarket Management Class Attendee, Assistant Store Manager, McKay's Market

“I would recommend this class. It brings new ideas and
critical thinking to the forefront. I would do again.”

LJ Hurley, Supermarket Management Class Attendee, Manager, Ridley's Family Market

“Very eye opening if you are a new manager like myself.”

Nick Martin, Supermarket Management Class Attendee, Store Manager, Granite Falls

“Any person who is or wants to be serious about the
industry and management can only gain from this
course and equip themselves with so many
more tools to succeed.”

Derek Murphy, Supermarket Management Class Attendee, Manager, Trenton Marketplace

FACULTY

John Ross, Speaker at International Supermarket Management Class

 

John Ross
President & CEO
IGA, Inc.

Paulo Goelzer, PhD. President at CEO of IGA Institute & Retail Learning Institute, Speaker at International Supermarket Management Class

Paulo Goelzer, Ph.D
President
IGA Coca-Cola Institute
Retail Learning Institute

Todd R. Hale
Principal, Retail Insights Thought Leader
TODD HALE, LLC

Scott Grove
Sr HR Manager
Amazon

Joe Wolf

Russ Greenlaw, Speaker at International Supermarket Management Class

Russ Greenlaw
Vice President of
Associated Grocer of New England (AGNE)

Bill Alford, Speaker at International Supermarket Management Class

Bill Alford
Co-Founder & CEO
Circle The Wagons
International Lighthouse Group, Inc.

Richard J. George, Ph.D
Professor Emeritus
Food Marketing for Haub School of Business, St. Joseph’s University

John Abbene
President
BRdata Software Solutions

Ken Andrews

Peter Cook, Program Manager Grocery Stewardship Certification, Speaker at International Supermarket Management Class

Peter Cooke
Director of Programs & Partnerships
Ratio Institute

Doon Wintz
CEO
LearnNatural
The Run-A-Ton Group

Rick Findlay
VP Food Service and International
Dairy Farmers of Wisconsin

Robert Graybill, Speaker at International Supermarket Management Class

Robert Graybill
CEO & President
FMS

Eric Anderson, Speaker at International Supermarket Management Class

Eric Anderson
Principal & Founder
AR Marketing

Sarah Rivers
Director, Digital and Ecommerce Programs
IGA, Inc.

Ana Velázquez, Learning Solutions Director IGA Institute & Retail Learning Institute, Speaker at International Supermarket Management Class

Ana Velázquez
Learning Solutions Director
IGA Coca-Cola Institute
Retail Learning Institute

Jon Hauptman
President
Price Dimensions

Jim Wisner
Founder
Wisner Marketing

Joe Himmelheber
Director of Merchandising & Marketing
Caito Foods Service, Inc.

PARTICIPATING COMPANIES’ ALUMNI

  • Archie’s IGA

  • Aron’s Kissena Farms

  • Bidgood’s Wholesale Ltd.

  • Clifton Larson Allen, LLP

  • Colemans

  • Down To Earth

  • Elgin Fresh Market

  • Everyday Supermarket Nigeria Ltd.

  • Food Fresh

  • Gemstone Ultramart Ltd.

  • Golden Harvest Foods, Inc.

  • Golden Miles, Co.

  • Graceway Trading, Ltd.

  • Granite Falls IGA

  • Hammersdale PT

  • Harps Food Stores, Inc.

  • Harvest Market

  • Jack’s Foodtown

  • Lee’s Marketplace

  • Longo Brothers Fruit Markets, Inc.

  • LOTIC Bigem Ltd.

  • Martin’s Super Markets

  • Mega Glatt Market

  • Nam Dae Mun

  • North State Grocery, Inc.

  • Nutrition Smart

  • Overland Cash & Carry

  • Peculiar People’s Ventures

  • Qualities Pik ‘n Pak

  • Real Value IGA Supermarket

  • Riba Smith, S.A.

  • S L Horsford & Co.

  • Schnuck Markets, Inc.

  • Sendik’s Food Markets

  • Shumpert’s IGA

  • Somerset Store t/1 Shoprite

  • Super Global Mart Charlotte

  • Super Save PMB

  • Supermercados Econo

  • Unitrade

  • Universal Supermarket

  • Webster’s Marketplace

  • Young’s Payless IGA #3

  • Zuni Shopping Center, Inc.

PARTICIPATING COUNTRIES

(ALUMNI)

  • Armenia
  • Aruba
  • Australia
  • Bahamas
  • Bahrain
  • Barbados
  • Bermuda
  • Bolivia
  • Botswana
  • Brazil
  • Canada
  • Cayman Islands
  • Chile
  • Colombia
  • Costa Rica
  • Croatia
  • Dominica
  • Dominican Republic
  • Ecuador
  • Fiji
  • Grenada
  • Honduras
  • Hong Kong
  • Jamaica
  • Japan
  • Kenya
  • Myanmar
  • Mexico
  • Nicaragua
  • Nigeria
  • Panama
  • Papua New Guinea
  • Peru
  • Philippines
  • Poland
  • Russia
  • Saint Lucia
  • Singapore
  • South Africa
  • St. Christopher and Nevis
  • St. Vincent and the Grenadines
  • Swaziland
  • Thailand
  • Tortola, BVI
  • Trinidad and Tobago
  • Turks and Caicos Islands
  • United Arab Emirates
  • United States
  • Venezuela

PARTICIPATING COUNTRIES

(ALUMNI)

  • Armenia
  • Aruba
  • Australia
  • Bahamas
  • Bahrain
  • Barbados
  • Bermuda
  • Bolivia
  • Botswana
  • Brazil
  • Canada
  • Cayman Islands
  • Chile
  • Colombia
  • Costa Rica
  • Croatia
  • Dominica
  • Dominican Republic
  • Ecuador
  • Fiji
  • Grenada
  • Honduras
  • Hong Kong
  • Jamaica
  • Japan
  • Kenya
  • Myanmar
  • Mexico
  • Nicaragua
  • Nigeria
  • Panama
  • Papua New Guinea
  • Peru
  • Philippines
  • Poland
  • Russia
  • Saint Lucia
  • Singapore
  • South Africa
  • St. Christopher and Nevis
  • St. Vincent and the Grenadines
  • Swaziland
  • Thailand
  • Tortola, BVI
  • Trinidad and Tobago
  • Turks and Caicos Islands
  • United Arab Emirates
  • United States
  • Venezuela
  • St. Vincent and the Grenadines
  • Swaziland
  • Thailand
  • Tortola, BVI
  • Trinidad and Tobago
  • Turks and Caicos Islands
  • United Arab Emirates
  • United States
  • Venezuela