Creating a culture of exceptional customer service doesn’t happen overnight and teamwork requires effort—but your team already knows this! That’s why you were chosen to help with the Hometown Proud Way to Serve initiative to increase customer service levels in IGA stores across the country. So, to get you up to speed on your role in The Hometown Proud Way to Serve program, IGA and TrendSource will be hosting several Kick-Off Webinars.
Please take a look at the webinar descriptions and dates below to determine the best date and time for you or your team:
Please attend one of the below meetings if you are a manager and/or member of the store management team:
Hometown Proud Way to Lead
Schedule:
Mon., Aug 29th 8am PST/10am CST
Wed., Aug 31st 3pm PST/5pm CST
Tues., Sept 6th noon PST/ 2pm CST
Please attend one of the below meetings if you are a store associate (non-manager):
Hometown Proud Way to Serve
Schedule:
Tues., Aug 30th 8am PST/10am CST
Thurs., Sept 1st 3pm PST/5pm CST
Wed., Sept 7th noon PST/2pm CST
Fri., Sept 9th 8am PST/10am CST
Hometown Proud Way to Lead Kick-Off Meeting occurs several times. Please register for the date and time that works best for you:
Hometown Proud Way to Lead:
https://attendee.gotowebinar.com/rt/6807236293620500484
After registering, you will receive a confirmation email containing information about joining the webinar.
Participants can use their telephone or computer mic & speakers:
Phone: 1+ (415) 655-0052
Access Code: 343-944-319
Hometown Proud Way to Serve Kick-Off Meeting occurs several times. Please register for the date and time that works best for you:
Hometown Proud Way to Serve:
https://attendee.gotowebinar.com/rt/7683993462693461507
After registering, you will receive a confirmation email containing information about joining the webinar.
Participants can use their telephone or computer mic & speakers:
Phone: 1+ (213) 929-4232
Access Code: 116-553-388
Questions or concerns?
Please contact IGA’s Megan Drazer, 773-695-2616 or TrendSource’s Marvin Vuong, 619-718-7467 x 110