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Courses

Our libraries are a continually expanding selection of online certification courses specialized in the core aspects of the supermarket and food retail industry. Our courses are developed in conjunction with industry experts, affiliate faculty and staff to meet the needs of retailers worldwide. The courses are customizable without advanced editing skills. You can tailor the material with your logo and organizational procedures.
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NEW COURSES in 2021

  • Cashier – WIC Overview: WIC Checks

  • Cashier – WIC Overview: EBT Process at End

  • Covid – Conflict Resolution

  • Cybersecurity 1 – Ransomware

  • Diversity And Inclusion

  • Effective Meetings Module

  • Knife Safety

  • Managing Stress At Work

  • Meat – Bandsaw

  • Meat – Equipment & Safety

  • Meat – Grinder

  • Meat – Tenderizer

  • Meat – Sanitation and Cleaning

  • Meat 5 – Product Knowledge – Lamb

  • Negotiating (striving for a win-win)

  • On the Shelf: A Grocer’s Guide to Food Allergens

  • Produce Clerk 1 – Job Overview

  • Produce Clerk 2 – Produce Science

  • Produce Clerk 3 – Operations

  • Supermarket Job Descriptions

NEW COURSES in 2020

  • 2020 – Sexual Harassment – Connecticut

  • 2020 – Sexual Harassment – Employees – Illinois

  • 2020 – Sexual Harassment – Supervisors – Illinois

  • 2020 – Supplemental Nutrition Assistance Program (SNAP) Training

  • Bakery Clerk 3 – Science

  • Bakery Clerk 4 – Product Knowledge

  • Bakery Clerk 5 – Merchandising

  • Cashier 3 – Process Payment: Cash & Check

  • Cashier 4 – Process Payment: Payment Cards

  • Cashier 5 – Process Payment: Mobile Wallet

  • Cashier 6 – Checkout Process: Begin The Transaction

  • Cashier 7 – Checkout Process: Add Items to the Transaction

  • Cashier 8 – Checkout Process: Follow Alcohol and Tobacco Laws

  • Cashier 9 – Checkout Process: Make a Sales Adjustment

  • Cashier 10 – Checkout Process: Finalize the Transaction

  • Cashier – Supplemental Nutrition Assistance Program (SNAP) Training

  • Cashier – WIC Overview 1: About the Program

  • Cashier – WIC Overview 2: Participant Benefits

  • Cashier – WIC Overview 3: Within Your Store

  • Cleaning and Sanitizing – High Touch Surfaces

  • Food Manager Certification Instructions

  • Meat 1 – Inspection and Grading

  • Meat 2 – Product Knowledge – Beef

  • Meat 3 – Product Knowledge – Veal

  • Meat 4 – Product Knowledge – Pork

  • Ransomware 1 – What is Ransomware?

  • Ransomware 2 – Examples of Ransomware

  • Ransomware 3 – What Can Retailers Do?

  • Seafood Sustainability

  • Stocking – Proper Lifting