
INT’L SUPERMARKET MANAGEMENT CLASS 2020
September 21-25th, 2020 | Kraft Heinz Headquarters, Chicago, IL
Early Bird Savings End August 21st, 2020!
AGENDA AT GLANCE – 20 SPEAKERS OVER THE COURSE OF 5 DAYS.
MONDAY, SEPT. 21
| Topic | Speaker |
|---|---|
| Welcome from Kraft Heinz | Mike Ridenour |
| Class Registrations & Breakfast | Institute Team |
| Week Overview + Group Introductions | Paulo Goelzer, Ph.D |
| Positioning for Retail Success | John Ross |
| Leadership Essentials | Paulo Goelzer, Ph.D |
| Developing Myself – Self Awareness | Paulo Goelzer, Ph.D |
| Leadership and Store Culture | Paulo Goelzer, Ph.D |
TUESDAY, SEPT. 22
| Topic | Speaker |
|---|---|
| “Great Stores have Great Managers” | Russ Greenlaw |
| Best Practices in HR | Scott Grove |
| Category Management & Signature Items | Michael Donkin & Jeff Hunter |
| Loss Prevention | Bill Alford |
| Sustainability in Grocery Stores | Peter Cook |
| Best Practices in Health Wellness – Plant Base Nutrition | Kim Kirchherr |
| E-Commerce | TBD |
WEDNESDAY, SEPT. 23
| Topic | Speaker |
|---|---|
| Supermarket Finance | Bob Graybill |
| Social Media – Best Practices in Advertising and Marketing | Elizabeth Weddington |
| Foodservice Trends | Chef Rudy Smith & Tracy Machnic |
| “Experiencing” Best Practices | Chef Rudy Smith & Tracy Machnic |
| Group Photo | Institute Team |
| Store Tour/Assessment — Group Work Store Improvement Plan Discussion |
Paulo Goelzer, Ph.D & Jason King |
THURSDAY, SEPT. 24
| Topic | Speaker |
|---|---|
| Managing the Produce Department | Brian Cox |
| Managing the Bakery Department | Bill Smalls |
| Managing the Meat Department | Laura Hinton |
| Creating a Great First and Lasting Impressions | Harold Lloyd |
| Supermarket Rules | Harold Lloyd |
| Rejuvenating the Center – Store | Harold Lloyd |
| Learning from your colleagues | Paulo Goelzer, Ph.D |
| Reflection Session – Work on your self development plan | Paulo Goelzer, Ph.D |
FRIDAY, SEPT. 25
| Topic | Speaker |
|---|---|
| Change Management | Paulo Goelzer, Ph.D |
| Case Study 1 – Rouses | Case Study 2 | Ashley Spivey |
| Store/Department Development Plan | Paulo Goelzer, Ph.D |

INT’L SUPERMARKET MANAGEMENT CLASS 2020
September 21-25th, 2020 | Kraft Heinz Headquarters, Chicago, IL
Early Bird Savings End August 21st, 2020!
AGENDA AT GLANCE – 20 SPEAKERS OVER THE COURSE OF 5 DAYS.
MONDAY, SEPT. 21
| Topic | Speaker |
|---|---|
| Welcome from Kraft Heinz | Mike Ridenour |
| Class Registrations & Breakfast | Institute Team |
| Week Overview + Group Introductions | Paulo Goelzer, Ph.D |
| Positioning for Retail Success | John Ross |
| Leadership Essentials | Paulo Goelzer, Ph.D |
| Developing Myself – Self Awareness | Paulo Goelzer, Ph.D |
| Leadership and Store Culture | Paulo Goelzer, Ph.D |
TUESDAY, SEPT. 22
| Topic | Speaker |
|---|---|
| “Great Stores have Great Managers” | Russ Greenlaw |
| Best Practices in HR | Scott Grove |
| Category Management & Signature Items | Michael Donkin & Jeff Hunter |
| Loss Prevention | Bill Alford |
| Sustainability in Grocery Stores | Peter Cook |
| Best Practices in Health Wellness – Plant Base Nutrition | Kim Kirchherr |
| E-Commerce | TBD |
WEDNESDAY, SEPT. 23
| Topic | Speaker |
|---|---|
| Supermarket Finance | Bob Graybill |
| Social Media – Best Practices in Advertising and Marketing | Elizabeth Weddington |
| Foodservice Trends | Chef Rudy Smith & Tracy Machnic |
| “Experiencing” Best Practices | Chef Rudy Smith & Tracy Machnic |
| Group Photo | Institute Team |
| Store Tour/Assessment — Group Work Store Improvement Plan Discussion |
Paulo Goelzer, Ph.D & Jason King |
THURSDAY, SEPT. 24
| Topic | Speaker |
|---|---|
| Managing the Produce Department | Brian Cox |
| Managing the Bakery Department | Bill Smalls |
| Managing the Meat Department | Laura Hinton |
| Creating a Great First and Lasting Impressions | Harold Lloyd |
| Supermarket Rules | Harold Lloyd |
| Rejuvenating the Center – Store | Harold Lloyd |
| Learning from your colleagues | Paulo Goelzer, Ph.D |
| Reflection Session – Work on your self development plan | Paulo Goelzer, Ph.D |
FRIDAY, SEPT. 25
| Topic | Speaker |
|---|---|
| Change Management | Paulo Goelzer, Ph.D |
| Case Study 1 – Rouses | Case Study 2 | Ashley Spivey |
| Store/Department Development Plan | Paulo Goelzer, Ph.D |