IGA COCA COLA INSTITUTE

ADVANCING LEADERSHIP AND VOCATIONAL LEARNING
TO SUPPORT THE GROWTH OF PEOPLE, WORKPLACES AND COMMUNITIES.

IGA Coca Cola Institute is a people development organization supported by The Coca-Cola Company. The Institute has been dedicated to providing a full LMS service dedicated to retailers worldwide. As an educational organization, it serves more than 10,000 businesses with blended training programs that include 180+ industry-specific online courses divided into ten different libraries. The Institute also provides retailers and associations with their own branded online corporate universities and tailored courses.

Institute Case Study: Building Knowledge Sharing Culture to Elevate Customer Service

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COURSES

Our libraries are a continually expanding selection of online certification courses specialized in the core aspects of the supermarket and food retail industry. Our courses are developed in conjunction with industry experts, affiliate faculty and staff to meet the needs of retailers worldwide.
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WHAT MAKES THE INSTITUTE UNIQUE?

ACCESS THE INSTITUTE’S ONLINE TRAINING
CLASSES ON OUR GO.LEARN APP.

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NEW COURSES

Deli Clerk 9 – Food Service

Party platters and holiday meals are popular catering services offered through many deli departments. In addition to catering, some stores also offer another type of food service — an in-store restaurant. In this course, you’ll learn about the types of catering available, and the role you’ll play in selling, processing and filling an order. You’ll also learn how your in-store restaurant attracts customers to your store.

Bakery Clerk 1 – Equipment

Before learning about cooking techniques and bakery products, it is imperative that you first learn how to keep the bakery department safe and hygienic. It’s vital that you learn correct operations techniques and abide by your store’s equipment safety and sanitation guidelines. As a bakery clerk, you will familiarize yourself with the equipment you are going to operate in order not to harm yourself, your co-workers or customers.

Bakery Clerk 2 – Maintenance

As a bakery clerk, it is important to know the maintenance and sanitation procedures of workspace areas. Keeping workspaces clean and orderly is a crucial part of ensuring employees’ and customers’ safety and helping the bakery department to produce quality products. Display and storage areas, located within the bakery department of your store, showcase and store a wide array of products. In this course, you’ll learn about storage, preparation, display areas, work and maintenance procedures in the bakery department.