IGA COCA COLA INSTITUTE

ADVANCING LEADERSHIP AND VOCATIONAL LEARNING
TO SUPPORT THE GROWTH OF PEOPLE, WORKPLACES AND COMMUNITIES.

THE INSTITUTE

IGA Coca Cola Institute is a people development organization supported by The Coca-Cola Company. The Institute has been dedicated to providing a full LMS service dedicated to retailers worldwide. As an educational organization, it serves more than 10,000 businesses with blended training programs that include 180+ industry-specific online courses divided into ten different libraries. The Institute also provides retailers and associations with their own branded online corporate universities and tailored courses.

Fresas contra un fondo blanco

THE INSTITUTE

IGA Coca Cola Institute is a people development organization supported by The Coca-Cola Company. The Institute has been dedicated to providing a full LMS service dedicated to retailers worldwide. As an educational organization, it serves more than 10,000 businesses with blended training programs that include 180+ industry-specific online courses divided into ten different libraries. The Institute also provides retailers and associations with their own branded online corporate universities and tailored courses.

Institute Case Study: Building Knowledge Sharing Culture to Elevate Customer Service

COURSES

Our libraries are a continually expanding selection of online certification courses specialized in the core aspects
of the supermarket and food retail industry. Our courses are developed in conjunction with industry experts,
affiliate faculty and staff to meet the needs of retailers worldwide.

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INSTITUTE CASE STUDY

Building Knowledge Sharing Culture to Elevate Customer Service
How the IGA Institute launched it’s ‘Way To Care’ Learning Program Across 10,000 Food Retailers Worldwide.

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Download Case Study

WHAT MAKES THE INSTITUTE UNIQUE?

ACCESS THE INSTITUTE’S ONLINE TRAINING
CLASSES ON OUR GO.LEARN APP.

More Information Here

Phone showcasing our Go.Learn App

ACCESS THE INSTITUTE’S ONLINE TRAINING
CLASSES ON OUR GO.LEARN APP.

More Information Here

Phone showcasing our Go.Learn App

NEW COURSES

Cashier – WIC Overview 3: Within Your Store

As you complete a transaction for your WIC customer, there are common situations you may encounter during the checkout process. In this course, you’ll learn the proper way to resolve those issues, while providing exceptional service to your WIC customer.

Meat 4 – Product Knowledge – Pork

Knowing all about products in your meat department helps build customers’ trust and creates a lasting impression. It is important to have the most up-to-date product knowledge when working in the meat department. Many customers come to the store already prepared with the product information they need, so it is important that you are well trained in order to answer their questions. In this course, we will talk about pork primal and subprimal cuts. You will be able to describe cooking methods or pork and the anatomy of meat cuts to customers. 

Cashier – WIC Overview 2: Participant Benefits

The WIC program prescribes specific nutritious foods to women, infants and children. When participants purchase these prescribed foods, they must follow the quantity, variety and size specifications designated in their benefits. In this course, you’ll learn how WIC benefits are prescribed and how to identify the WIC foods your customer may purchase.

NEW COURSES

Cashier – WIC Overview 3: Within Your Store

As you complete a transaction for your WIC customer, there are common situations you may encounter during the checkout process. In this course, you’ll learn the proper way to resolve those issues, while providing exceptional service to your WIC customer.

Meat 4 – Product Knowledge – Pork

Knowing all about products in your meat department helps build customers’ trust and creates a lasting impression. It is important to have the most up-to-date product knowledge when working in the meat department. Many customers come to the store already prepared with the product information they need, so it is important that you are well trained in order to answer their questions. In this course, we will talk about pork primal and subprimal cuts. You will be able to describe cooking methods or pork and the anatomy of meat cuts to customers. 

Cashier – WIC Overview 2: Participant Benefits

The WIC program prescribes specific nutritious foods to women, infants and children. When participants purchase these prescribed foods, they must follow the quantity, variety and size specifications designated in their benefits. In this course, you’ll learn how WIC benefits are prescribed and how to identify the WIC foods your customer may purchase.