IGA COCA COLA INSTITUTE

ADVANCING LEADERSHIP AND VOCATIONAL LEARNING
TO SUPPORT THE GROWTH OF PEOPLE, WORKPLACES AND COMMUNITIES.

THE INSTITUTE

IGA Coca Cola Institute is a people development organization supported by The Coca-Cola Company. The Institute has been dedicated to providing a full LMS service dedicated to retailers worldwide. As an educational organization, it serves more than 10,000 businesses with blended training programs that include 180+ industry-specific online courses divided into ten different libraries. The Institute also provides retailers and associations with their own branded online corporate universities and tailored courses.

Fresas contra un fondo blanco

THE INSTITUTE

IGA Coca Cola Institute is a people development organization supported by The Coca-Cola Company. The Institute has been dedicated to providing a full LMS service dedicated to retailers worldwide. As an educational organization, it serves more than 10,000 businesses with blended training programs that include 180+ industry-specific online courses divided into ten different libraries. The Institute also provides retailers and associations with their own branded online corporate universities and tailored courses.

Institute Case Study: Building Knowledge Sharing Culture to Elevate Customer Service

COURSES

Our libraries are a continually expanding selection of online certification courses specialized in the core aspects
of the supermarket and food retail industry. Our courses are developed in conjunction with industry experts,
affiliate faculty and staff to meet the needs of retailers worldwide.

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INSTITUTE CASE STUDY

Building Knowledge Sharing Culture to Elevate Customer Service
How the IGA Institute launched it’s ‘Way To Care’ Learning Program Across 10,000 Food Retailers Worldwide.

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Download Case Study

WHAT MAKES THE INSTITUTE UNIQUE?

ACCESS THE INSTITUTE’S ONLINE TRAINING
CLASSES ON OUR GO.LEARN APP.

More Information Here

Phone showcasing our Go.Learn App

ACCESS THE INSTITUTE’S ONLINE TRAINING
CLASSES ON OUR GO.LEARN APP.

More Information Here

Phone showcasing our Go.Learn App

NEW COURSES

Produce Clerk 1 – Job Overview

As an integral part of the supermarket team, produce clerks must know the proper procedure for a wide range of situations and subjects. They properly identify, stock, rotate and merchandise fruits and vegetables as well as provide customer service.

As a produce clerk, it is vital that you develop your skills and knowledge in all of these areas in order to enhance your store’s image, contribute to daily operations and better serve your customers.

Meat – Tenderizer

Tenderizers are ideal for butcher shops, grocery stores, and supermarkets that carry and sell a lot of meat products. You may use a meat tenderizer in the meat department of your store throughout your shift to fill customer orders for tenderized meat like steak for fajitas or pork for stir-fry dishes. The tenderizer can be a valuable piece of equipment to improve product and as a result, profits in the meat department. You’ll want to familiarize yourself with this piece of equipment and how to use it safely. This course will teach you about meat tenderizers, including their parts and how to use and clean them properly.

Cashier – WIC Overview: EBT Process at End

The WIC EBT card is an electronic benefits card, issued to participants, for purchasing WIC foods. As a cashier, you must be familiar with your store’s procedure for completing a transaction with a WIC EBT card. Since this process varies from store to store, you’ll guide your customers through the process.

This course will introduce you to WIC EBT cards. You’ll also learn how to process a WIC transaction with an EBT card, required at the end of the transaction.